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This Shipping Policy (“Policy”) outlines the terms and conditions for the shipment and delivery of products purchased from Gridiron Elites (“we,” “us,” or “our”). By placing an order on our website, you acknowledge and agree to the practices described below.

 

Order Processing Time

- All orders are processed within 2–5 business days unless otherwise stated.
 

- Processing time does not include weekends or holidays.

 

- During high-volume periods (product launches, holidays, promotions), processing times may be extended. Customers will be notified of any significant delays.

 

Shipping Methods & Delivery Timeframes

- We offer multiple shipping options at checkout. Delivery timeframes depend on the carrier and destination. Estimated delivery windows begin after the order has been processed and shipped.

 

-  Common shipping estimates (may vary):

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Shipping: 7–21 business days

 

- Actual transit times may vary due to carrier delays, weather conditions, or unforeseen circumstances outside our control.

 

Shipping Rates

-  Shipping rates are calculated at checkout based on:

• Customer location

• Package weight and dimensions

• Selected shipping method

 

- Shipping discounts, promotions, or free-shipping thresholds (if applicable) will be displayed at checkout.

 

Shipment Confirmation & Tracking

- Once your order has shipped, you will receive an email containing:

• A shipment confirmation

• Tracking number

• Carrier details

 

- Tracking information may take up to 48 hours to update.

 

Wrong Address or Undeliverable Packages

- Customers are responsible for providing accurate shipping information.
 

- If an order is returned due to an incorrect address, refusal, or undeliverable status:

• The customer may be responsible for reshipment fees

 

- Please contact us immediately if you entered the wrong address at checkout.

 

Lost, Stolen, or Delayed Packages

- Once a package is marked delivered by the carrier, Gridiron Elites is not responsible for lost, stolen, or missing items.
 

- Customers should file a claim directly with the shipping carrier. 

 

- For packages lost during transit, please contact us at gridironelites02@gmail.com, and we will assist with next steps.

 

- Carrier delays are outside our control and do not qualify for refunds.

 

Damaged Packages

- If your order arrives damaged:

1. Take clear photos of the item and packaging

2. Contact us within 7 days at GRIDIRONELITES02@GMAIL.COM

3. We will work with you to replace the item or resolve the issue

Failure to report damage within the timeframe may affect our ability to assist.

 

International Shipping

- International customers are responsible for all customs duties, taxes, import fees, or brokerage charges.
 

- Delays caused by customs inspections are outside our control.

We cannot mark packages as “gifts” to bypass customs regulations.

 

Preorders & Made to Order Items

- Estimated ship dates for preorder or made to order items are provided at checkout.
These dates are estimates and may vary.
 

- Orders containing both in-stock and preorder items may be held until all items are available to ship unless otherwise stated.

 

Order Changes & Cancellations

- Changes or cancellations can only be made before the order is processed.
 

- Once an order is fulfilled or shipped, modifications are no longer possible.

 

Policy Updates

- Gridiron Elites reserves the right to update or modify this Shipping Policy at any time.
 

- Any changes will be posted on this page and apply immediately upon publication.

 

Contact Information

For questions regarding shipping or order status, please contact us at:
gridironelites02@gmail.com

 

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